Triad Tool - User Documentation

Comprehensive guide for managing timed breakout sessions, participant monitoring, and automated meeting controls in Zoom.

Overview

Triad Tool is a comprehensive Zoom application designed for managing timed breakout sessions, participant monitoring, and automated meeting controls. The app provides hosts and co-hosts with powerful tools to create structured, time-managed discussions in breakout rooms with real-time broadcasting capabilities.

Complete Triad Tool interface showing all 4 main tabs

Complete Triad Tool interface showing all 4 main tabs

Key Features

  • Timer Management: Configurable multi-phase timing with visual countdown and breakout room synchronization
  • Breakout Room Control: Automated room creation, participant assignment, and management
  • Participant Actions: One-click spotlight, pin, and audio controls for all participants
  • Real-time Broadcasting: Timer updates sent directly to breakout rooms via MeetingSDK integration
  • Language-based Assignment: Intelligent participant grouping based on language prefixes

Table of Contents

Adding the App

Prerequisites

  • • Zoom account with host or co-host permissions
  • • Zoom Desktop Client (version 5.2.0 or higher)
  • • Active Zoom meeting to use the app

Installation Steps

1. Access the Zoom App Marketplace

2. Find Triad Tool

  • • Search for "Triad Tool" in the marketplace search bar
  • • Click on the Triad Tool app from the search results

3. Install the App

  • • Click the "Add" or "Install" button
  • • Review the permissions and click "Authorize"
  • • Complete the OAuth authorization process

4. Verify Installation

  • • Join a Zoom meeting as host or co-host
  • • Click "Apps" in the meeting toolbar
  • • Look for "Triad Tool" in your installed apps list
Bottom navigation tabs - all 4 tabs should be visible for hosts

Bottom navigation tabs - all 4 tabs should be visible for hosts

Need help with installation? See our Troubleshooting Guide below.

Getting Started

First Launch

1. Start a Zoom Meeting

  • • You must be the host or co-host to access all features
  • • Participants will only see limited functionality

2. Launch Triad Tool

  • • Click "Apps" in the Zoom meeting toolbar
  • • Select "Triad Tool" from your installed apps
  • • The app will open in a sidebar window

3. Complete Authentication

  • • If prompted, complete the OAuth authentication
  • • Grant necessary permissions for meeting control

4. Verify Interface

  • • You should see 4 tabs: Timer, Breakout Monitor, Actions, Settings
  • • Non-hosts will only see Timer and Settings tabs

Participant Name Requirements

For optimal language-based grouping, participants should format their names with two-letter language prefixes:

  • Examples: "EN John Doe", "DE Maria Schmidt", "FR Pierre Dubois"
  • Supported Languages: EN (English), DE (German), FR (French), ES (Spanish), etc.
  • Alternative: "NT" prefix for participants without specific language preference

Using Triad Tool

Timer Configuration

The Timer tab provides comprehensive controls for managing timed breakout sessions with real-time synchronization.

Timer tab showing all timing controls and configuration options

Timer tab showing all timing controls and configuration options

Setting Up a Timer

1. Navigate to Timer Tab

• Click the "Timer" tab in the bottom navigation

2. Configure Timing Phases
Input fields for configuring timer durations

Input fields for configuring timer durations

  • Check-in Time: Initial discussion period (recommended: 2-3 minutes)
  • Round Time: Main discussion rounds (recommended: 3-5 minutes)
  • Fadeout Time: Wrap-up period (recommended: 1-2 minutes)
  • Number of Rounds: Total discussion cycles (1-10 rounds)
3. Start the Timer
  • • Click the play button to start the timer
  • • Timer will automatically broadcast to all breakout rooms

Fullscreen Presentation Mode

  • Automatic Popout: Click the fullscreen button Fullscreen button appears after starting the timer to pop out the timer window
  • Screen Sharing: The app will automatically share the timer screen to all participants
  • Breakout Broadcasting: Timer updates are sent to breakout rooms via MeetingSDK

Breakout Room Management

The Breakout Monitor provides complete control over participant distribution and room management.

Breakout Monitor tab showing participant management interface

Breakout Monitor tab showing participant management interface

Creating Breakout Rooms

1. Navigate to Breakout Monitor
  • • Click the "Breakout Monitor" tab
  • • Only available to hosts and co-hosts
2. Refresh Participant List
  • • Click the refresh button to load current participants
  • • Participants are automatically monitored for joins/leaves
3. Configure Room Settings
Breakout room settings dialog with configuration options

Breakout room settings dialog with configuration options

  • • Click the settings (gear) icon Settings button for breakout room configuration
  • • Set desired group size (2-8 participants recommended)
  • • Configure auto-assignment preferences
  • • Save settings
4. Create and Assign Rooms
Participant table showing room assignments and status information

Participant table showing room assignments and status information

  • • Review participant assignments in the table
  • • Manually adjust assignments if needed
  • • Check participants for specific room assignments
5. Open Breakout Rooms
  • • Click the floating action button (FAB) Floating action button for room creation and management
  • • Select "Create Rooms" to generate breakout rooms
  • • Click "Open Breakout Rooms" to allow participants to join

Language-based Assignment

  • • Participants with language prefixes are automatically grouped by language
  • • Mixed groups can be created for language exchange sessions
  • • Manual assignment overrides automatic grouping

Participant Actions

The Actions tab provides one-click controls for common meeting management tasks.

Actions tab showing the complete action button grid

Actions tab showing the complete action button grid

Available Actions

1. Spotlight Controls
  • Spotlight All: Highlight all participants
  • Unspotlight All: Remove all spotlights
  • • Individual participant spotlighting
2. Video Pin Controls
  • Pin All: Pin all participants to video view
  • Unpin All: Remove all video pins
  • • Individual participant pinning
3. Audio Controls
  • Mute All: Mute all participants
  • Unmute All: Unmute all participants
  • • Individual audio toggling

Keyboard Shortcuts

Individual action button showing keyboard shortcut information

Individual action button showing keyboard shortcut information

  • • Use keyboard shortcuts for quick access (e.g., Alt+4)
  • • Shortcuts are displayed on each action button
  • • Customizable in the Settings tab

Settings Configuration

The Settings tab organizes all configuration options in an accordion-style interface.

Settings tab with accordion sections for organized configuration

Settings tab with accordion sections for organized configuration

Available Settings

1. Timer Settings
  • • Default timer durations
  • • Audio notification preferences
  • • Broadcast settings
2. Breakout Settings
  • • Default group sizes
  • • Auto-assignment preferences
  • • Language grouping options
3. Action Settings
  • • Keyboard shortcut customization
  • • Default action configurations
  • • Permission settings
4. Audio Settings
  • • Computer audio sharing
  • • Notification sounds
  • • Volume controls

Removing the App

Uninstallation Steps

1. Access Zoom App Management

  • • Log in to your Zoom account at zoom.us
  • • Navigate to "Account Management" > "App Marketplace"
  • • Click "Manage" > "Added Apps"

2. Locate Triad Tool

  • • Find "Triad Tool" in your installed apps list
  • • Click on the app name

3. Remove the App

  • • Click the "Remove" or "Uninstall" button
  • • Confirm the removal when prompted

4. Revoke Permissions (Optional)

  • • Go to "Account Management" > "App Marketplace" > "OAuth Apps"
  • • Find Triad Tool and click "Revoke" to remove all permissions

Implications of Removal

  • Meeting Features: Timer and breakout room automation will no longer be available
  • Data Handling: All participant data is processed locally and is not stored by Triad Tool
  • Settings: Custom configurations will be lost and need to be reconfigured if reinstalling
  • Active Sessions: Any running timers or open breakout rooms will continue but won't receive updates

Troubleshooting

Common Issues and Solutions

Adding the App

Problem: Can't find Triad Tool in the marketplace

  • Solution: Ensure you're logged into your Zoom account and have marketplace access
  • Check: Verify your account has permission to install apps

Problem: Installation fails or gets stuck

  • Solution: Clear browser cache and try again
  • Alternative: Try installation from a different browser
  • Check: Ensure popup blockers are disabled for zoom.us

Problem: OAuth authorization fails

  • Solution: Disable browser extensions that might block authentication
  • Check: Ensure you have admin permissions for your Zoom account

Using the App

Problem: Only see 2 tabs instead of 4

  • Solution: This is normal for non-hosts. Only hosts and co-hosts see all tabs
  • Check: Verify you're the meeting host or have been assigned co-host role

Problem: Participant list doesn't load in Breakout Monitor

  • Solution: Click the refresh button to reload participants
  • Check: Ensure you have host permissions and participants have joined the meeting

Problem: Breakout rooms don't open

  • Solution: Verify you have breakout room permissions in Zoom settings
  • Check: Ensure you're the meeting host (co-hosts may have limited breakout permissions)

Problem: Timer doesn't appear in breakout rooms

  • Solution: Ensure breakout rooms are open before starting the timer
  • Check: Verify screen sharing permissions are enabled

Timer and Broadcasting

Problem: Timer doesn't start

  • Solution: Check that all timing fields have valid values (minimum 1 minute)
  • Alternative: Refresh the app and try again

Problem: Fullscreen button doesn't appear

  • Solution: The button only appears after starting the timer
  • Check: Ensure you have screen sharing permissions in the meeting

Problem: Timer doesn't broadcast to breakout rooms

  • Solution: Ensure breakout rooms are open before starting the timer
  • Check: Verify MeetingSDK window opens (may be blocked by popup blockers)

Participant Actions

Problem: Action buttons don't work

  • Solution: Verify you have host or co-host permissions
  • Check: Some actions require specific Zoom account settings

Problem: Keyboard shortcuts don't work

  • Solution: Ensure the Zoom app has focus (not minimized)
  • Check: Verify shortcuts in Settings tab for conflicts

Getting Additional Help

If you continue to experience issues:

  1. 1. Check Zoom Status: Verify Zoom services are operational at status.zoom.us
  2. 2. Update Zoom: Ensure you're using the latest Zoom Desktop Client
  3. 3. Browser Issues: Try using a different browser for marketplace operations
  4. 4. Contact Support: Reach out to Zoom support for account-specific issues

Data Privacy & Security

Data Collection and Usage

  • Local Processing: All participant data is processed locally within your Zoom session
  • No External Storage: Triad Tool does not store any user data on external servers
  • Session-Only Data: Participant information is only used during active meeting sessions
  • Automatic Cleanup: All data is automatically cleared when the meeting ends

Permissions Required

  • Meeting Control: Required for breakout room management and participant actions
  • Participant Information: Needed to display participant lists and manage assignments
  • Screen Sharing: Used for timer presentation mode
  • Audio Sharing: Required for timer notification sounds (optional)

Security Measures

  • OAuth 2.0: Secure authentication using Zoom's OAuth 2.0 implementation
  • Minimal Permissions: App requests only necessary permissions for functionality
  • Real-time Processing: No data persistence beyond active meeting sessions
  • Zoom Security: Inherits all security measures from Zoom's platform

Compliance

  • GDPR Compliant: No personal data storage means minimal GDPR impact
  • SOC 2: Inherits compliance through Zoom's infrastructure
  • Privacy by Design: Built with privacy considerations from the ground up

Recommended Setup

  • Participants: 6-50 participants for optimal breakout room experience
  • Language Tags: Participants with language prefixes for automatic grouping

Support and Updates

Version Information

Current Version: 1.0.0

Getting Updates

Updates are automatically distributed through the Zoom App Marketplace. You'll be notified of available updates when launching the app.

This documentation was last updated in September 2025. For the most current information, please check the Zoom App Marketplace.